Traditional email and form-based ticketing systems for Doc Control submissions for all client deliverables often result in delays, errors, and inefficiencies due to manual processing, lack of real-time updates, and difficulty in managing large volumes of requests. This system also lacks transparency on the status of a submission and where it is in the queue compared to other pending submissions.
By leveraging web-based platforms and mobile applications, employees can easily relay submission information, check real-time submission status, and re-assign. The system provides instant confirmation and electronic tickets, eliminating the need for manual processing and reducing the risk of errors. Additionally, employees have the flexibility to modify or cancel submission tickets, eliminating the need for a large email chain that may cause confusion. This centralized system is easily maintained with the most up to date information. For Document Controllers, DC One offers a centralized management tools to monitor upcoming submission volumes, track processing time, and provide data insights into internal rejection reason.

Real Time Monitoring (RTM) of Submission Status.

Streamlined Process for submitting information to Document Control.

Allows for additional QC Checks and safeguards to ensure all applicable QA requirements are met before a deliverable reaches the client.

Use data to drive organizational QA improvements and corrective actions.

Provides Visibility to Document Controllers to better plan resource availability based on upcoming submissions/deadlines.
